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Returns & Exchanges
Due to the intimate nature of our products, we can only accept returns on items that are unopened, unused, and in their original sealed packaging within 30 days of delivery.
1
Initiate Request
Contact our support team with your order number to request a Return Merchandise Authorization (RMA).
2
Package Securely
Place the unopened item in its original box and ensure it is safely packed for transit.
3
Ship Item
Affix the provided return label and drop the package off at your nearest authorized shipping center.
4
Quality Inspection
Once received, our team will inspect the seal. Approved returns will be refunded to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing